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Booking and Payment Conditions

Booking Form

Payment of Balance

The full balance of the total holiday cost is payable not later than eight weeks before the departure date of the holiday. If you do not meet this deadline you could be liable for cancellation charges of up to 100% of the final invoice because we reserve the right to treat the booking as cancelled by you at any time up to the date of departure. Therefore it is very important for you to pay the balance eight weeks before departure or write cancelling your holiday in accordance with paragraph three.

If you change your booking

If you wish to transfer or alter this booking in any way you must apply in writing and we will do our best to oblige. However as this will involve additional work a fee of £15 per person will be charged. Any change to the details on the booking form within six weeks of departure will incur a cancellation charge as set out in paragraph three unless a new holiday departs on or before the original departure date. In the event of any changes or cancellation of your flights or travel arrangements we cannot be held liable. Therefore it is essential that you are fully covered by comprehensive and current travel insurance. We are happy to provide a quotation for this at the time of booking.

Cancellation

You or any member of your party may cancel your booking once it has been confirmed, but the instructions will only be valid if in writing and signed by the person who signed the booking form. To compensate us for the expense of processing your booking and at the risk that we may not be able to resell the holiday, we charge a cancellation fee as set out in the table below.

Period before scheduled departure within which written notification is received. Amount of cancellation charge shown as % of total holiday price excluding insurance premium.
More than 56 days Deposit
29-56 days 85%
1-28 days 100%

Accommodation

All accommodation provided for clients may only be used by the persons named on the booking form. With group bookings if more than one property is booked each property is treated as a separate booking.Any keys that need to be returned by post should be sent by Recorded or Special Delivery and sent in a secure padded envelope as any item lost in transit is the responsibility of the client and would result in forfeiture of the key deposit.

We reserve the right to change accommodation in unavoidable circumstances. Wherever possible prior notice will be given